Privacy Policy
Effective date: September 23, 2026
Hamilton Group, LLC (“Hamilton Group,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit trusthamilton.com (the “Site”), call us, or contact us through the Site, how we use that information, and the choices you have.
Information We Collect
Information you provide to us
When you fill out a form on the Site, such as our contact or consultation request form, we collect the information you choose to share. This may include your name, email address, phone number, project type, estimated budget, project zip code, and any details you include about your project.
Information from phone calls
We use a call tracking service to understand which of our marketing efforts lead people to contact us. When you call a phone number shown on the Site, the service may collect your phone number, the date, time, and length of the call, the web page or advertisement that led to the call, and your general location based on your phone number. Calls may be recorded for quality and training purposes. If a call is recorded, you will be notified at the start of the call.
Information collected automatically
When you visit the Site, we and our service providers automatically collect certain information about your device and your visit, such as your IP address, browser type, device type, operating system, referring website, pages viewed, time spent on pages, and the date and time of your visit. We collect this information using cookies and similar technologies, described below.
Cookies and Analytics
Cookies are small text files stored on your device. We use cookies and similar technologies to operate the Site, remember your preferences, understand how visitors use the Site, and measure the effectiveness of our marketing.
We use Google Analytics to help us understand Site traffic and usage. Google Analytics collects information about your use of the Site and reports website trends to us without identifying individual visitors. You can learn how Google uses this information at policies.google.com/technologies/partner-sites, and you can opt out by installing the Google Analytics Opt-out Browser Add-on.
Our forms are protected by Cloudflare Turnstile, which helps us block spam and automated submissions. Turnstile may collect information about your browser and device to confirm that a real person is submitting the form. Cloudflare’s privacy policy is available at cloudflare.com/privacypolicy.
Most web browsers let you block or delete cookies through their settings. If you block cookies, some parts of the Site may not work as intended.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and requests for consultations or quotes
- Communicate with you about your project and our services
- Operate, maintain, and improve the Site
- Understand how visitors find and use the Site, and measure the performance of our advertising
- Protect the Site and our business from spam, fraud, and security threats
- Comply with legal obligations
How We Share Your Information
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes. We share information only in the following situations:
- Service providers. We work with trusted companies that help us operate the Site and our business, such as website hosting and maintenance, email delivery, analytics, call tracking, and spam prevention providers. These providers may use your information only to perform services for us.
- Legal requirements. We may disclose information if required by law, subpoena, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business transfers. If Hamilton Group is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Retention
We keep the information you provide for as long as needed to respond to you, carry out the services you request, and meet our legal, accounting, and business record-keeping obligations. When information is no longer needed, we delete it or keep it in a form that no longer identifies you.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no website or method of transmitting or storing data is completely secure, and we cannot guarantee absolute security.
Your Choices
- Email. If you receive an email from us that you no longer want, you can reply and ask us to stop, or use the unsubscribe link if one is provided.
- Access, correction, and deletion. You may ask us to tell you what personal information we have about you, correct it, or delete it. To make a request, contact us using the information below. We may need to verify your identity before completing your request.
- Do Not Track. Some browsers send “Do Not Track” signals. Because there is no common industry standard for these signals, the Site does not currently respond to them.
Third-Party Links
The Site may link to other websites and social media platforms, such as Facebook, Instagram, LinkedIn, and Houzz. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.
Children’s Privacy
The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Hamilton Group
1625 E Loop 281
Longview, Texas 75605
Phone: (903) 753-6773
Online: trusthamilton.com/contact
